Terms and Conditions

These Terms and Conditions (the “Agreement”) govern all painting, surface preparation, and related services provided by HueWorks LLC (“HueWorks,” “we,” “us,” or “our”), a Kentucky limited liability company located at 104 W Loudon Ave, Suite 4, Lexington, KY 40508, to you, the property owner or authorized agent (“Client,” “you,” or “your”). By requesting an estimate, signing a proposal, paying a deposit, or allowing our crew to begin work, you acknowledge that you have read, understood, and agreed to be bound by this Agreement.

1. Scope of Work

1.1 Services Provided

HueWorks provides professional interior and exterior painting and wall covering services for residential and commercial properties. The specific services for each project are described in a written estimate or proposal that is signed or approved by the Client. Services may include:

• Interior painting of walls, ceilings, trim, baseboards, doors, cabinets, and accent features.
• Exterior painting of siding, soffits, fascia, trim, doors, decks, and fences.
• Commercial painting of offices, retail spaces, and common areas, scheduled around business hours where possible.
• Wall covering installation and removal, including wallpaper and wall textures.
• Surface preparation, including cleaning, scraping, sanding, patching, caulking, and priming.

1.2 Written Proposal Controls

The written proposal defines the areas to be painted, the surfaces to be prepared, the products and colors to be used, and the total price. Work that is not described in the proposal is excluded from the scope of work unless added through a Change Order as described in Section 5.

1.3 Materials and Standards

• HueWorks will use paints, primers, and coatings from reputable manufacturers as specified in the proposal. If a specific brand, product line, or sheen is not specified, we will select a product suitable for the surface and conditions.
• Color selection is the Client’s responsibility. Colors viewed on screens, printed samples, or small swatches may appear different once applied under the lighting conditions of your space. We recommend testing sample colors before work begins.
• All work will be performed in a professional and workmanlike manner consistent with generally accepted industry standards for the painting trade.

1.4 Lead-Safe Practices

For homes and buildings constructed before 1978, HueWorks follows applicable EPA Renovation, Repair and Painting (RRP) Rule requirements, including lead-safe work practices, containment, and cleanup. The Client agrees to receive any required lead hazard information before work begins. Additional preparation and containment procedures may affect project cost and schedule.

2. Client Responsibilities

To allow us to complete your project efficiently, safely, and on schedule, the Client agrees to the following:

2.1 Preparing the Work Area

• Move or clear small furniture, decor, artwork, rugs, window treatments, and personal belongings from the work area before the scheduled start date. Our crew can move and cover large furniture on request, but we are not responsible for fragile, valuable, or heavy items that were not cleared in advance.
• Remove items from walls, including pictures, mirrors, shelves, and wall hangings, unless otherwise agreed.
• For exterior projects, trim back landscaping and move vehicles, patio furniture, grills, and planters away from the home.

2.2 Access and Utilities

• Provide safe, unobstructed access to the property, including entry, parking space, and restroom access for our crew.
• Provide working electricity and water at the property during work hours.
• Secure or restrain pets and inform us of any pets, alarm systems, or access codes in advance.
• For occupied homes and businesses, make arrangements so that work areas are free of occupants during active painting.

2.3 Disclosure of Conditions

The Client agrees to disclose known conditions that may affect the work, including water damage, mold, rot, lead-based paint, asbestos, prior coating failures, or structural issues. HueWorks is not responsible for pre-existing conditions that were not disclosed or could not reasonably be discovered during our estimate.

2.4 Homeowner Associations and Permits

The Client is responsible for obtaining any approvals required by a homeowner association, landlord, or historic district board, including exterior color approvals, before the work begins.

3. Scheduling and Weather

• Start and completion dates provided by HueWorks are good-faith estimates and are not guaranteed. Dates may shift because of weather, product availability, access delays, change orders, or unforeseen conditions.
• Exterior painting depends on suitable weather. Rain, high humidity, extreme heat or cold, and high winds may require us to postpone work to protect the quality and durability of the finish.
• HueWorks is not liable for delays caused by events outside our reasonable control, including severe weather, supply shortages, utility interruptions, or acts of government.

4. Payment Terms

4.1 Contract Price

The total contract price is stated in the signed proposal. Estimates are valid for thirty (30) days from the date issued unless otherwise noted, after which pricing may be revised to reflect changes in material and labor costs.

4.2 Deposits

• A deposit, typically between 25% and 50% of the contract price, is due upon signing the proposal to reserve your place on our schedule and to allow us to purchase materials.
• The deposit is applied toward the total contract price and is subject to the Refund and Cancellation Policy.

4.3 Progress Payments

• For larger projects, or projects lasting more than one week, HueWorks may invoice progress payments at defined milestones, such as completion of surface preparation, completion of the first coat, or on a weekly basis, as stated in the proposal.
• The remaining balance is due upon completion of the work and the Client’s final walkthrough, unless otherwise agreed in writing.

4.4 Accepted Payment Methods

Payments may be made by check, bank transfer, or other methods accepted by HueWorks at the time of invoicing. Any processing fees associated with a payment method will be disclosed before payment.

4.5 Late Payments

• Invoices not paid within ten (10) days of the due date may be subject to a late fee of 1.5% per month (18% per year), or the maximum permitted by Kentucky law, whichever is less.
• HueWorks may suspend work on a project until all past-due amounts are paid in full.
• The Client agrees to pay reasonable costs of collection, including attorney’s fees and court costs, incurred by HueWorks in collecting overdue amounts.
• HueWorks reserves all lien rights available under Kentucky law for unpaid amounts.

5. Change Orders

Any change to the scope of work, materials, colors, schedule, or price after the proposal has been signed must be documented in a written change order.

• Client-requested changes: Additional rooms, extra coats, color changes after paint has been purchased or mixed, or added surfaces will be priced and presented in writing before the work is performed.
• Unforeseen conditions: If we discover conditions that were not visible during the estimate, such as rotten wood, extensive drywall damage, hidden moisture, or failing substrates, we will notify you and provide a change order for the additional preparation or repair work.
• Approval: A change order is effective only after it is approved by the Client in writing, which may include email or text confirmation. Approved change orders become part of this Agreement, and any additional payment is due as stated in the change order.
• Schedule impact: Change orders may extend the project timeline. Revised completion dates will be communicated with the change order.

6. One-Year Workmanship Warranty

6.1 Coverage

HueWorks warrants that all painting work performed under this Agreement will be free from defects in workmanship for a period of one (1) year from the date of project completion. During the warranty period, we will repair, at no charge to the Client, any of the following that result from our workmanship:

• Peeling, flaking, or blistering of paint applied by HueWorks on properly prepared surfaces.
• Cracking or premature failure of coatings caused by improper application.
• Visible lap marks, missed spots, or uneven coverage that does not meet professional standards.
• Failure of caulking or sealant applied by HueWorks as part of the project.

6.2 Exclusions

This warranty does not cover:

• Damage caused by moisture, leaks, flooding, condensation, or structural movement.
• Normal wear and tear, fading, chalking, or weathering over time, including sun exposure on exterior surfaces.
• Damage caused by abuse, impact, abrasion, harsh cleaning agents, or improper maintenance.
• Problems resulting from substrates or conditions the Client declined to have repaired or prepared.
• Surfaces painted by others, or paint products supplied by the Client.
• Color dissatisfaction where the Client approved the color selection.
• Mold or mildew growth, or damage from acts of nature, fire, or accidents.
• Work for which payment in full has not been received.

6.3 Making a Warranty Claim

To make a claim, notify HueWorks in writing, including photographs of the affected area, within thirty (30) days of discovering the issue and within the one-year warranty period. We will inspect the area and, if the claim is covered, schedule the repair at a mutually convenient time. This warranty is non-transferable unless otherwise agreed in writing by HueWorks, and the remedy described here is the Client’s sole and exclusive remedy for defects in workmanship.

7. Property Protection and Cleanup

• HueWorks will take reasonable precautions to protect floors, furniture, fixtures, and surrounding surfaces using drop cloths, masking, and plastic sheeting.
• Work areas will be cleaned daily, and debris and used materials will be removed from the property at project completion.
• HueWorks will touch up or correct any paint spills or splatter caused by our crew that occur during the project.

8. Insurance and Independent Contractor Status

HueWorks maintains general liability insurance appropriate for painting contractors. A certificate of insurance is available on request. HueWorks performs services as an independent contractor, and nothing in this Agreement creates an employment, partnership, or agency relationship between the Client and HueWorks or its personnel.

9. Limitation of Liability

To the fullest extent permitted by Kentucky law:

• HueWorks’ total liability to the Client for any claim arising out of or related to this Agreement or the services, whether in contract, tort (including negligence), or otherwise, shall not exceed the total amount actually paid by the Client to HueWorks for the specific project giving rise to the claim.
• HueWorks shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of use, loss of rent, loss of business or profits, relocation costs, or emotional distress, even if advised of the possibility of such damages.
• HueWorks is not responsible for damage resulting from pre-existing conditions, concealed defects, items left in the work area contrary to our instructions, or the acts or omissions of the Client or third parties.
• Nothing in this Agreement limits liability that cannot be limited under applicable law, including liability for gross negligence or willful misconduct.

10. Dispute Resolution and Governing Law

• The parties agree to first attempt to resolve any dispute through good-faith discussion and, if necessary, non-binding mediation in Fayette County, Kentucky.
• This Agreement is governed by the laws of the Commonwealth of Kentucky, without regard to conflict-of-law principles.
• Any legal action arising from this Agreement shall be brought exclusively in the state or federal courts located in Fayette County, Kentucky, and the parties consent to the jurisdiction of those courts.
• In any action to enforce this Agreement, the prevailing party may recover reasonable attorney’s fees and costs to the extent permitted by law.

11. Website Use

The content on this website, including text, images, and design, is the property of HueWorks LLC and may not be copied or reproduced without written permission. Information on this website is provided for general purposes and does not constitute a binding quote. Pricing ranges shown are estimates only, and final pricing is determined through an on-site assessment and written proposal.

12. General Provisions

• Entire agreement: This Agreement, together with the signed proposal and any approved change orders, is the entire agreement between the parties and supersedes all prior discussions.
• Severability: If any provision is found unenforceable, the remaining provisions will continue in full force and effect.
• No waiver: Failure to enforce any provision is not a waiver of our right to enforce it later.
• Amendments: HueWorks may update these Terms from time to time. The version in effect at the time a proposal is signed governs that project.
• Photography: Unless the Client objects in writing, HueWorks may photograph completed work, without identifying the Client or exact address, for portfolio and marketing use.

13. Contact Information

If you have questions about these Terms and Conditions, please contact us:

• HueWorks LLC
• Owner: Jeremy R Dudley
• 104 W Loudon Ave, Suite 4, Lexington, KY 40508
• Phone: (559) 394-3280
• Email: dudleyjj67@gmail.com